Inspired by his great grandfather, who ran a successful London-based painting and decorating business, and his grandfather who was a skilled carpenter, James Denney set up property maintenance business Denney’s in Southville in 2005. The business has gone from strength to strength, offering high-end property maintenance and renovation services including painting, decorating, carpentry, plastering, electrical and plumbing.
James, himself a perfectionist in painting, decorating and carpentry, coordinates a team of fully qualified and experienced tradesmen, giving you a single, friendly point of contact and taking away the headache of contacting multiple trades-people. With an unmatchable level of pride in their individual trades, the Denneys’ team pay great attention to detail to ensure the highest quality improvements to your home. Whether you want one wall decorated, a new kitchen or bathroom fitted, or a full house renovation, it’s quality that sets them apart from the rest.
And it’s not just their work they pride themselves on, customer service is core to their business model; they wipe their feet when entering your home and tidy up at the end of each day – Denney’s only employ gentlemen.
James believes that communication provides the key to great customer service, saying “I listen to what our customers are asking for and I make sure I keep them well informed at every stage of the process. A person’s home is their retreat, so we do what we can to minimise disruption and maximise the end result. So far I’m pleased to say that we’ve had many happy customers”. One customer remarked “I was regularly informed of the progress (even with digital photos sent by email), and even the tenants commented on how nice the man was! Denneys took care of the whole job, from initial assessment right through to completion – and I can not fault it.”